In late 2009 I was selected to attend the Non-Commissioned Officer Academy at Peterson Air Force Base, Colorado. The class started on the 3rd of January 2010, with a graduation date of the 18th of February; which coincidentally was my enlistment anniversary.
Anyway, I've never had a hard
time with academics, especially not the watered down 'academics' of
Professional Military Education or PME for short. In this story, I had
completed more than half of the 6 week course and I was well positioned by my scores
to put forth even less than the paltry effort I had already dispensed.
The morning of the 5th of
February 2010, we were going to begin our group interpersonal exercises. These
exercises were based on a package we each received detailing a scenario. The scenario
was different for everyone and required the member to intervene to mediate some
workplace interaction. This scenario was considered "formative" or
practice. It was a chance for the students to take a shot at the requirement
and receive feedback from the instructor on areas to improve. Days later we
would be required to do a "summative" scenario that would count for
course credit.
On this particular day, my
class had a substitute instructor, a MSgt Baker. Our regular instructor, TSgt
Todd Badger, was out of office emceeing an awards event somewhere else on base.
MSgt Baker was one of the senior instructors and filled in as needed as he
didn't have a class of his own.
Up to this point in my career I
had been a supervisor for many years, of many different people. That is one of
the benefits of aircraft maintenance, we typically get more responsibility and
at a much faster rate than the less "operational" AFSCs. I had been a
supervisor since 2002, my 4 year mark in the Air Force. However, the maintenance
style of "group interpersonal" conflict resolution was much different
than the techniques taught at NCO Academy. Because of the nature of aircraft
maintenance, and the dire consequences of lax standards and adherence to
technical data, the more casual or supportive counseling championed by the
non-operational parts of the Air Force don't quite fit. I liken it to
discussing the finer points of micro-nutrients with your child at dinner to
incite her to eat a balance diet, and screaming at the same child as they run
into the street without looking for cars. Would it be rational to scream at
your child about micro-nutrients? No. Would it be rational to calmly ask your
daughter to consider the dangers of being in the street without consideration
for traffic while she is in the street? Of course not.
The moral of the story, I
likely wouldn't gain any insights into counselling subordinates in the NCO
Academy environment because their methods were ill-suited for the vast majority
of flightline counselling situations.
So as the day began with our
substitute instructor MSgt Baker, I ended up as the last student to do the
formative exercise. Before the first student began, a DVD was placed in the
classroom recorder. Each classroom had cameras and audio to record each
students exercise. This would provide the student with an objective perspective
on their performance, in case they didn't agree with the instructors scoring or
they wanted to review their performance to work on specific behaviors. It made
sense right? The formative was practice; a chance to hone techniques before the
official summative evaluation.
So as the day went on, each
student did their scenario and exercise. It was more mechanical than
insightful, as the actors that played the conflicting role would only be as
difficult as they needed to be to solicit the appropriate response from the
person playing the mediator role. While watching each person take their turn, I
was debating with myself whether to be overly aggressive when it was my turn to
mediate; or to be a super new-age touchy, feeling type of therapist. After all,
this was only practice. And I was confident I didn't need any practice. So this
exercise was more of a chance to showcase my off-the-cuff humor.
So in the late afternoon, it
was my turn. I snagged two people to do it with me: a National Guard
weatherperson who was super nice and friendly; and an active duty paralegal who
was also an easy going guy. In actuality, the entire class got along quite
well. So as I headed to the front to do my exercise, MSgt Baker stopped me and
said "I know you're kind of the class clown, but keep it professional
ok?"
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Not an actual image of MSgt Baker. |
Now I thought about his words,
and they made sense. After all, this was Professional Military Education.
However, it didn't count for my grades, and I doubt I would see a T-ball setup
for comedy like this again. So I agreed to go easy, but in my mind I had a kind
of "fuck that" attitude.
Someone else in the class
pointed out that the DVD was full and the recording equipment would be
inoperative during my scenario. MSgt Baker stated that it was "fine"
and just "get it done without the recording"
Even at this moment I wasn't
sure which way I would go.
So we are taught to "break
the ice" before a counselling session. Some examples given were to ask how
their weekend was, or ask how their family is doing. Many of the students
regurgitated these same platitudes for their ice breaker. I had other plans...
I began by asking my two
costars to stand up and join hands. I directed them to close their eyes and
visualize a quiet meadow in a balmy afternoon; to breathe in through their nose
and out through their mouths.
About 4 minutes into this
abomination of an exercise, someone in the class shouted for another student to
get his digital camera and record the exercise.
Here is the subsequent video:
As you can see at the end of
the video, I walked out with the instructor. For everyone else, the instructor
and the student would stop just outside the door and discuss the grading
rubric. I wasn't so lucky. MSgt Baker escorted me down the hall towards the
instructor office. He pulled me into an entryway away from prying eyes and
began counselling me. His counselling was direct and he appeared frustrated. I
debated pointing out the irony that his current counselling technique stood in
stark contrast to what we were taught in the current curriculum. In the end, I
settled on nodding and replying with occasional yes-sir's when MSgt Baker
seemed exceptionally agitated. He ended the discussion telling me that he would
document the event with a memorandum of record.
I headed back to the classroom.
When I went in I apologized to my classmates for not taking it seriously. They
rebuked my apology declaring it was hilarious and asking how much trouble I got
into. I told them and then I decided to maybe lay low for the rest of the day.
MSgt Baker came back into the
classroom a few minutes later. He looked at me, and I appeared a bit subdued
and he said "Aww man, don't be like that." I replied that I was
ok, it was nothing personal and I wasn't upset. MSgt Baker asked if "we
were cool" and I replied in the affirmative.
What happened next was a bit unexpected..
As always thanks for reading and please join us on Facebook for discussions of the on-going story, comments and news articles.
Wait....when is part 2???? Laughed my butt off watching the video by the way. ;)
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